Published inSalesforce Champion·Sep 10Salesforce Omni Channel HighlightsThe term “omnichannel” describes the idea of giving customers and prospects smooth, integrated experiences across several media. To enable a continuous client journey, it’s about integrating the many channels your company uses. Complete, Consistent, and Connected — are how Salesforce conceptualizes Omni-Channel. No matter the channel, Omni-Channel enables you to…Omnichannel3 min readOmnichannel3 min read
Aug 11Basic idea of Mail serverA mail server is a computer system or piece of software that makes it easier to send, receive, and route email messages. It is sometimes referred to as an email server or mail transfer agent (MTA). …Mail2 min readMail2 min read
Jul 9Large Language Model — AIIn recent years, large language models have emerged as transformative tools, revolutionizing the way we interact with artificial intelligence. These models, such as OpenAI’s GPT-3.5, possess an extraordinary ability to understand and generate human-like text, enabling them to assist us in a wide range of tasks. From providing helpful information…Large Language Models3 min readLarge Language Models3 min read
Published inSalesforce Champion·Apr 9Named Credentials in SalesforceA named credential specifies an endpoint callout URL and its required authentication settings in its definition. The named credential helps you avoid writing the same call over and over again. Named credentials are supported in these types of callout definitions. Apex callouts External data sources External Services Syntax: callout:My_Named_Credential/some_path?format=json HttpRequest…Salesforce2 min readSalesforce2 min read
Published inSalesforce Champion·Dec 20, 2022Salesforce Restriction RuleThe restriction rule allows us to restrict the sensitive data on the top of the OWD, sharing settings, and manual sharing. It basically filters the record. …Salesforce4 min readSalesforce4 min read
Published inSalesforce Champion·Sep 13, 2022Salesforce Flow IntroductionThe Salesforce Flows are an automated tool that gathers all data, records it, and then takes the appropriate actions. It is an automated application that gathers data and carries out the necessary system functions. The most effective tool an admin has in Salesforce is flows. There are 3 main “building…Salesforce3 min readSalesforce3 min read
Published inSalesforce Champion·Feb 26, 2022Salesforce Inherited sharingAs of Winter ’19, we can use inherited sharing in an apex class signature. The “Inherited Sharing” feature allows us to run our apex code either with or without sharing settings, depending on the context in which it was called. This allows the class to run in the same mode…Salesforce3 min readSalesforce3 min read
Jan 20, 2022AMAZON CONNECT Solution of Virtual Call CenterThe virtual call center is provided by Amazon Connect. Customer service agents or sales representatives who work within a virtual call center make calls from remote locations and help make outbound calls. Salesforce is strongly integrated with virtual call centers. Customers and agents receive a consistent experience across all channels…Amazon2 min readAmazon2 min read
Published inSalesforce Champion·Oct 11, 2021Lightning Web Component Custom ValidationsIt sometimes happens that users input bad data when working with input values. In this case, we need to validate the data and show the user a custom message to inform them of the error. This is the way to go setCustomValidity() and reportValidity() methods to validate and display custom…Salesforce1 min readSalesforce1 min read
Published inSalesforce Champion·Sep 14, 2021LWC Wire and ImperativeThe purpose of this article is to demonstrate how to make lightning web component calls to the apex: method. You can do this in two ways: Using @wire to wire a property or Using @wire to wire a function. Using Imperative Using @wire to wire a property or Using @wire to wire a function. Using @wire to wire a property Lightning web components can call apex methods from Apex…Lightning Web Component2 min readLightning Web Component2 min read